Making a Complaint
If you have been involved in a trade in real estate in which you believe a real estate licensee may have acted improperly, or you have engaged a brokerage to provide you with rental property management or strata management services, and believe that a licensee has not acted properly, you may contact RECBC to file a complaint. RECBC considers all complaints about licensee conduct or competency. We generally receive more than 500 complaints each year.
RECBC investigates potential contraventions of the Real Estate Services Act which includes both professional misconduct and conduct unbecoming a licensee.
Examples of matters that RECBC investigates:
•mishandling of deposits
•concealing property defects
•unauthorized signing of documents
•unwritten guarantees to resell a property used as an inducement to do business
•professional misconduct including incompetence and conduct unbecoming of a licensee
Accepting New Strata Condo Landscape Maintenance Contracts
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